Privacy Policy

At MindVault (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, MindVault.au

1. Information We Collect

We may collect the following types of personal information:

1.1. Information You Provide

• Name, email address, phone number, and billing/shipping address

• Payment information (e.g., credit card details)

• Account details if you create an account on our website

1.2. Information Automatically Collected

• IP address, browser type, and operating system

• Information about your browsing behavior on our website, including pages viewed and time spent

• Device information and location (if permitted by your device)

1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. For more details, see our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and updates

• Improve and personalize your shopping experience

• Communicate with you about promotions, new products, or customer service inquiries

• Analyse website performance and detect security threats

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party companies that assist in operating our store (e.g., payment processors, shipping companies).

• Legal Requirements: Authorities if required by law or to protect our legal rights.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

5. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data

• Request corrections to inaccurate information

• Request deletion of your personal data (subject to legal or operational obligations)

• Opt out of marketing communications

To exercise your rights, contact us at [support@mindvault.com]

6. Security

We implement industry-standard security measures to protect your data. However, no online data transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

8. Children’s Privacy

Our store is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [support@mindvault.com]

• Phone: [+61 410 986 844]