Refund Policy

At MindVault, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

Please review our refund policy below for detailed information.

E-Books

Due to the nature of digital products, all sales are final once the E-book has been downloaded or accessed. Refunds will only be issued if:

• You were unable to access or download the product.

• There was a technical issue on our end.

How to Request a Refund

Follow These Steps:

1. Contact us at [support@mindvault.com] with the subject line “Refund Request.”

2. Provide your order number, proof of purchase, and details about the issue.

3. If applicable, attach screenshots or photos to support your claim.

 

We will respond within 2-5 business days to confirm whether your request has been approved.

 

Refund Process

If your refund request is approved:

• You will be notified via email.

• A refund will be issued to your original payment method.

• Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.